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  4. Certificate III in Tourism
QUALIFICATION

Certificate III in Tourism


 National Code: SIT30122
 TAFE SA Code: TP01369


2025 start

Description

If you have a passion for travel and tourism, your career starts here. This entry-level course is your pathway to a career in this exciting and fast-paced industry. You will gain the skills to work in a range of settings including tour operators, visitor information centres, tourism attractions, cultural and heritage sites, and small businesses in the sector. Learn about sales and bookings, customer service, travel documentation, domestic and international destinations, and the events industry. Choose to go on to further study or step into a position in the dynamic world of tourism. Let TAFE SA take you there.

Award Course Apprenticeships & Traineeships International
Duration
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24 months 
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Campus
Study Mode
Study Load
Scheduled
Application
Regency Park
Blended Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Part Time Part Time
Day Only
How To Apply

Icon Legend

On campus/location

On Campus/Location

On campus/location – learn in a classroom environment that gives you the opportunity to interact with your lecturer and fellow students in person.
Online

Online

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.
Blended

Blended

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Virtual Classroom

Virtual Classroom

Virtual Classroom – online classes are delivered by Collaborate. Collaborate is a web-based online classroom collaboration tool that acts as a real-time virtual classroom.
Workplace

Workplace

Workplace – if you are currently employed in the industry but do not have a formal qualification TAFE SA can recognise the skills you already have. The duration of the course will be determined by your individual study plan.
Full Time

Full Time

Full Time classes
Part Time

Part Time

Part Time classes
Day Classes

Day Classes

Day time classes
Evening Classes

Evening Classes

Evening time classes
International

International

A course available to International students

Course Admission Requirements

  • You must have a Contract of Training with an employer to undertake this course

Fees

Total Fees for the 24 month course
Subsidised
$2,375
Concession
$1,412
You may be eligible for government subsidised training.
Subsidised Training Eligibility
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).
What is the CSPA?

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Help with Fees

    Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

    Read More

    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

    Read More

  • Employment Outcomes & Skills Covered

    Employment Outcomes

    This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. Job titles may include reservation sales agent for a tour operator, visitor information officer, inbound tour coordinator, booking agent, sales consultant, attractions attendant.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate III in Tourism (SIT30122)
    Content meets the needs of skilled operators who wish to apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Skills covered include customer service, cultural sensitivity and workplace safety. To complete the qualification you are required to complete all 4 core units and 11 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    90%*
    of TAFE SA graduates are satisfied with the overall quality of training.
    87%*
    of TAFE SA graduates would recommend their training.



    * 2023 NCVER Student Outcomes Survey findings

  • Course Units

    Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.

    Core

    Name Nominal Hours
    Participate in safe work practices 12
    Provide service to customers 25
    Show social and cultural sensitivity 20
    Source and use information on the tourism and travel industry 25

    Elective

    Name Nominal Hours
    Access and interpret product information 65
    Book tourism products and process documentation 80
    Maintain ethical and professional standards when using social media and online platforms 50
    Prepare customer quotations 30
    Provide advice on Australian destinations 40
    Provide advice on international destinations 45
    Provide specialist advice on cruises 30
    Provide visitor information 35
    Source and use information on the events industry 25
    Use a computerised reservations or operations system 120
    Work effectively with others 40

Further Information

Brochure

Course guide

Brochure

Pre-enrolment Brochure

Contact us

Course enquiries and more information

Certificate III in Tourism
TP01369
︿
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