QUALIFICATION

Certificate III in Tourism

National Code: SIT30122
TAFE SA Code: TP01369

2024 start 2025 start

Description

If you have a passion for travel and tourism, your career starts here. This entry-level course is your pathway to a career in this exciting and fast-paced industry. You will gain the skills to work in a range of settings including tour operators, visitor information centres, tourism attractions, cultural and heritage sites, and small businesses in the sector. Learn about sales and bookings, customer service, travel documentation, domestic and international destinations, and the events industry. Choose to go on to further study or step into a position in the dynamic world of tourism. Let TAFE SA take you there.

Award Course Apprenticeships & Traineeships International

Duration

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6 months

Full Time or Part Time equivalent

Locations & Applications

Campus / Location

Code

Study Mode

Study Load

Scheduled

Online

Closed

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.

Part Time

Apply on Mon 7 Apr 2025

Regency Park

652356

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full Time

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Regency Park

652362

Part Time

Apply Now

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On Campus/Location

On campus/location – learn in a classroom environment that gives you the opportunity to interact with your lecturer and fellow students in person.

Online

Blended

Virtual Classroom

Virtual Classroom – online classes are delivered by Collaborate. Collaborate is a web-based online classroom collaboration tool that acts as a real-time virtual classroom.

Workplace

Workplace – if you are currently employed in the industry but do not have a formal qualification TAFE SA can recognise the skills you already have. The duration of the course will be determined by your individual study plan.

Full Time

Part Time

Day Classes

Evening Classes

International

A course available to International students

Course Admission Requirements

No course admission requirements

If there are more applications for this course than places available, applicants will be ranked by date of application to this course.

Please Read Before Applying

Entry Recommendations
This is recommended as an entry level course for those interested in the travel and tourism industry. You will need to have some skills in Office 365 and computing.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 6 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 12 months. You are required to go to industry excursions which may be linked to assessments and unit completion. Units on industry software training on SABRE and VTO Ultimate will require on-campus attendance. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
We recommend you have good communication, interpersonal and numeracy skills. A focus on customer service and the ability to work with people from all backgrounds is needed.

Additional Uniforms, Equipment and Costs

Excursions, $225.00
Name badge $7.50
Smart casual attire is acceptable
Lecturers will advise of appropriate dress for industry visits

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Fees

Total Fees for the 6 month course

Subsidised

$3,819

Concession

$2,856

You may be eligible for government subsidised training.

Subsidised Training Eligibility

Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).

What is the CSPA?

Full Fee

$7,736

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

Help with Fees

Upfront Payment

Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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Payment Plan

If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

Read More

Employment Outcomes & Skills Covered

Employment Outcomes

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. Job titles may include reservation sales agent for a tour operator, visitor information officer, inbound tour coordinator, booking agent, sales consultant, attractions attendant.

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Certificate III in Tourism (SIT30122)
Content meets the needs of skilled operators who wish to apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Skills covered include customer service, cultural sensitivity and workplace safety. To complete the qualification you are required to complete all 4 core units and 11 elective units.

Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

90%*
of TAFE SA graduates are satisfied with the overall quality of training.

87%*
of TAFE SA graduates would recommend their training.

* 2023 NCVER Student Outcomes Survey findings

Course Units

Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

Not all elective units listed below must necessarily be completed to achieve your qualification.

Core

Name	Nominal Hours	Subject Code	National Code
Participate in safe work practices	12	SABTH	SITXWHS005
Provide service to customers	25	SABYC	SITXCCS014
Show social and cultural sensitivity	20	SABTN	SITXCOM007
Source and use information on the tourism and travel industry	25	SABYG	SITTIND003

Elective

Name	Nominal Hours	Subject Code	National Code
Access and interpret product information	65	SABXC	SITTTVL001
Book tourism products and process documentation	80	SABXD	SITTTVL006
Maintain ethical and professional standards when using social media and online platforms	50	SABSP	SIRXOSM002
Prepare customer quotations	30	SABXY	SITTTVL005
Provide advice on Australian destinations	40	SABXZ	SITTTVL003
Provide advice on international destinations	45	SABYA	SITTTVL002
Provide specialist advice on cruises	30	SACAB	SITTTVL011
Provide visitor information	35	SACAH	SITXCCS010
Source and use information on the events industry	25	SABYF	SITEEVT020
Use a computerised reservations or operations system	120	SABYH	SITTTVL007
Work effectively with others	40	FACWZ	BSBTWK201

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Tourism

Certificate III in Tourism

Description