QUALIFICATION

Certificate III in Travel

National Code: SIT30222
TAFE SA Code: TP01370

2025 start

Description

This entry-level qualification is your ticket to a bright future in the exciting world of travel. Become a travel consultant, sales agent, or reservations officer in a retail travel agency or with a tour operator. Gain the essential skills and knowledge you need to work effectively in the travel industry including a range of administrative skills, operational knowledge of booking systems, airline reservations and ticketing, and customer service and sales skills. Learn about the domestic, international, leisure, and corporate travel markets. You’ll get hands-on learning on field trips and excursions while you study. This is the industry-recognised course you need to get started in the travel industry, so let’s go with TAFE SA.

Award Course

Duration

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9 months

Full Time or Part Time equivalent

Locations & Applications

Campus / Location

Code

Study Mode

Study Load

Scheduled

Regency Park

652365

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Part Time

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Regency Park

652366

Full Time

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On Campus/Location

On campus/location – learn in a classroom environment that gives you the opportunity to interact with your lecturer and fellow students in person.

Online

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.

Blended

Virtual Classroom

Virtual Classroom – online classes are delivered by Collaborate. Collaborate is a web-based online classroom collaboration tool that acts as a real-time virtual classroom.

Workplace

Workplace – if you are currently employed in the industry but do not have a formal qualification TAFE SA can recognise the skills you already have. The duration of the course will be determined by your individual study plan.

Full Time

Part Time

Day Classes

Evening Classes

International

A course available to International students

Course Admission Requirements

No course admission requirements

If there are more applications for this course than places available, applicants will be ranked by date of application to this course.

Please Read Before Applying

Entry Recommendations
This is recommended as an entry level course for those interested in the travel industry. You will need to have some skills in Office 365 and computing.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 6 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 12 months. You are required to go to industry excursions which may be linked to assessments and unit completion. Units on industry software training on SABRE and VTO Ultimate will require on-campus attendance. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
We recommend you have good communication, interpersonal and numeracy skills. A focus on customer service and the ability to work with people from all backgrounds is needed.

Additional Uniforms, Equipment and Costs

Excursions, $225.00
Name badge $7.50
Smart casual attire is acceptable
Lecturers will advise of appropriate dress for industry visits

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Fees

Total Fees for the 9 month course

Full Fee

$9,302

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

Help with Fees

Upfront Payment

Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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Payment Plan

If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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Employment Outcomes & Skills Covered

Employment Outcomes

This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Possible job titles may include travel consultant (domestic, international, corporate, leisure, online, mobile) reservations officer (tour operator, wholesaler, airline, coach, rail, hotel).

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Certificate III in Travel (SIT30222)
This course provides the skills and knowledge to work effectively in the travel industry and incorporates administrative skills, operational knowledge of booking systems including airline reservations and fares and ticketing, and customer service and sales skills. To complete the qualification, you are required to complete all 12 core units and 5 elective units.

Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

90%*
of TAFE SA graduates are satisfied with the overall quality of training.

87%*
of TAFE SA graduates would recommend their training.

* 2023 NCVER Student Outcomes Survey findings

Course Units

Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

Not all elective units listed below must necessarily be completed to achieve your qualification.

Core

Name	Nominal Hours	Subject Code	National Code
Access and interpret product information	65	SABXC	SITTTVL001
Book tourism products and process documentation	80	SABXD	SITTTVL006
Construct international airfares	70	SABXE	SITTTVL009
Participate in safe work practices	12	SABTH	SITXWHS005
Prepare customer quotations	30	SABXY	SITTTVL005
Provide advice on Australian destinations	40	SABXZ	SITTTVL003
Provide advice on international destinations	45	SABYA	SITTTVL002
Provide service to customers	25	SABYC	SITXCCS014
Sell tourism products or services	35	SABYE	SITTTVL004
Show social and cultural sensitivity	20	SABTN	SITXCOM007
Source and use information on the tourism and travel industry	25	SABYG	SITTIND003
Use a computerised reservations or operations system	120	SABYH	SITTTVL007

Elective

Name	Nominal Hours	Subject Code	National Code
Maintain ethical and professional standards when using social media and online platforms	50	SABSP	SIRXOSM002
Provide specialist advice on cruises	30	SACAB	SITTTVL011
Provide visitor information	35	SACAH	SITXCCS010
Source airfares and issue tickets for domestic flights	50	SACAC	SITTTVL008
Work effectively with others	40	FACWZ	BSBTWK201

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Certificate III in Travel

Description