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QUALIFICATION

Diploma of Travel and Tourism Management


 National Code: SIT50122
 TAFE SA Code: TP01371


2025 start

Description

Do you love travel and want to work in a dynamic, fast-paced environment? The exciting world of travel and tourism is for you. Gain the skills you need to work in a travel agency, a tour operator, a tourism authority, a cruise company or airline, or a visitor information centre. From wineries and art galleries to local and international travel, you’ll graduate ready to work. Learn about customer service, tour operations, managing a team in the workplace, budgets and finance, and sales and marketing. The Diploma of Travel and Tourism Management is your ticket to success.

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Duration
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12 months 

Full Time or Part Time equivalent

Tourism or Travel Manager
Tourism or Travel Manager

Locations & Applications

Campus / Location
Code
Study Mode
Study Load
Scheduled
Regency Park

852328

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Full Time
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Regency Park

852398

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Part Time
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On Campus/Location

On campus/location – learn in a classroom environment that gives you the opportunity to interact with your lecturer and fellow students in person.

Online

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.

Blended

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Virtual Classroom

Virtual Classroom – online classes are delivered by Collaborate. Collaborate is a web-based online classroom collaboration tool that acts as a real-time virtual classroom.

Workplace

Workplace – if you are currently employed in the industry but do not have a formal qualification TAFE SA can recognise the skills you already have. The duration of the course will be determined by your individual study plan.

Full Time

Full Time classes

Part Time

Part Time classes

Day Classes

Day time classes

Evening Classes

Evening time classes

International

A course available to International students

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course.

Please Read Before Applying

Entry Recommendations
An interest in the travel and tourism industry is recommended. Completion of the Certificate III in Travel or Tourism in not compulsory but can be useful and will gain you credit towards this course. This course offers a study pathway to the Bachelor of Tourism, Hospitality and Event Management with 1 year of credit.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 12 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 24 months. You are required go to industry excursions which may be linked to assessments and unit completion. Note there are certain competencies that require study on campus. These units include industry software training on SABRE and VTO Ultimate. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
Skills in Office365 and computing are needed for this course.

Additional Uniforms, Equipment and Costs

  • Excursion $150.00
  • Name badge $7.50
  • Smart casual attire is acceptable
  • Lecturers will advise of appropriate dress for industry visits.

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Fees

Average cost per semester
Total Fees for the 12 month course
Subsidised
$3,039
$6,077
Concession
$2,266
$4,532
You may be eligible for government subsidised training.
Subsidised Training Eligibility
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).
What is the CSPA?
Full Fee
$6,386
$12,772

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Help with Fees

    Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

    Read More

    VET Student Loan

    This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

    Read More

    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

    Read More

  • Employment Outcomes & Skills Covered

    Employment Outcomes

    This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses. Possible job titles include inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Diploma of Travel and Tourism Management (SIT50122)
    This course provides skills in managing diversity, customer service, managing conflict, finances and budgeting, leadership, business relationships and workplace safety. To complete the qualification, you are required to complete all 13 core units and 10 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    90%*
    of TAFE SA graduates are satisfied with the overall quality of training.
    87%*
    of TAFE SA graduates would recommend their training.



    * 2023 NCVER Student Outcomes Survey findings

  • Course Units

    Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.

    Core

    Name Nominal Hours
    Develop and manage quality customer service practices 30
    Enhance customer service experiences 40
    Establish and conduct business relationships 60
    Implement and monitor work health and safety practices 30
    Interpret financial information 60
    Lead and manage people 60
    Lead diversity and inclusion 60
    Manage conflict 20
    Manage finances within a budget 30
    Manage risk to organisational reputation in an online setting 60
    Monitor work operations 20
    Prepare and monitor budgets 30
    Source and use information on the tourism and travel industry 25

    Elective

    Name Nominal Hours
    Access and interpret product information 65
    Book tourism products and process documentation 80
    Coordinate marketing activities 30
    Lead tour groups 30
    Prepare customer quotations 30
    Provide advice on Australian destinations 40
    Provide advice on international destinations 45
    Provide specialist advice on cruises 30
    Use a computerised reservations or operations system 120

Further Information

Brochure

Course guide

Brochure

Pre-enrolment Brochure

Contact us

Course enquiries and more information

Diploma of Travel and Tourism Management
TP01371
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