QUALIFICATION

Certificate IV in Hospitality


National Code: SIT40422
TAFE SA Code: TP01381


Description

Step up your hospitality career with this comprehensive qualification. Gain the skills and knowledge you need to take on a leading role in a restaurant, hotel, club, or cocktail lounge. This course covers a wide range of essential hospitality topics such as strategies to enhance the customer service experience, how to lead a team and manage conflict in the workplace, preparing budgets and finances, and how to offer on-the-job coaching to other employees. You’ll also learn about bar operations, serving wines and cocktails, the art of making great coffee, and providing table service of food and beverages. It’s your career, you decide where it will take you with a Certificate IV in Hospitality.

Duration
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36 months 
Campus
Study Mode
Study Load
Scheduled
Application

Course Admission Requirements

  • You must have a Contract of Training with an employer to undertake this course

Average cost per semester
Total Fees for the 36 month course
Subsidised
$527
$3,163
Concession
$313
$1,881
You may be eligible for government subsidised training.
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Possible career opportunities include working as a bar supervisor, team leader, food and beverage supervisor, shift manager.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Hospitality (SIT40422)
    This course provides graduates with a broad range of hospitality skills combined with sound knowledge of industry operations. They will be able to operate independently or with limited guidance from others and use discretion to solve problems. They will develop the skills to undertake supervisory responsibilities and plan, monitor and evaluate the work of team members. To complete the qualification you are required to complete all 9 core units and 12 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    90%*
    of TAFE SA graduates are satisfied with the overall quality of training.
    87%*
    of TAFE SA graduates would recommend their training.



    * 2023 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.

    Core

    Name Nominal Hours
    Coach others in job skills 20
    Enhance customer service experiences 40
    Implement and monitor work health and safety practices 30
    Lead and manage people 60
    Manage conflict 20
    Manage finances within a budget 30
    Monitor work operations 20
    Roster staff 30
    Work effectively in hospitality service 110

    Elective

    Name Nominal Hours
    Design and produce complex spreadsheets 50
    Interpret financial information 60
    Operate a Bar 35
    Participate in safe work practices 12
    Prepare and serve cocktails 20
    Prepare and serve espresso coffee 30
    Prepare and serve non alcoholic beverages 20
    Provide advice on Australian wines 40
    Provide responsible service of alcohol 10
    Provide room service 15
    Provide service to customers 25
    Provide table service of food and beverage 110
    Serve food and beverage 80
    Show social and cultural sensitivity 20
    Source and use information on the hospitality industry 25
    Use hygienic practices for food safety 15
    Work effectively with others 40
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